The All Pro Shipping Department will help you secure the most affordable packing and shipping label options for your specific order. Review the details below & click the “Shipping Request” button to begin the process.

  • #1. Select "Client Arranged Shipping"

    When placing a bid on an item in our auction, please select the “Client Arranged Shipping” option rather than the standard “Local Pickup” when the Auction Ninja system prompts prior to bid confirmation. This tells everyone you intend to have the item(s) shipped to you once the auction concludes.

  • #2. Complete the Shipping Request Form

    Once the auction is over and you have an invoice confirming that you’ve won something, all you need to do is follow the direct link in your Winning Confirm email sent by Auction Ninja detailing Pickup Instruction and Shipping Options like Signature Confirm or Expedited Shipping Options. The direct link can also always be accessed below by clicking the “Shipping Request” button. This sends a direct alert to our shipping department to begin the process of delivering your quote for packing and shipping services.

  • #3. Confirm the Quote

    Within 3-4 business days of the form being submitted, one of our shipping team members will contact you directly using the email provided on the Shipping Request form. At this point we’ll communicate the cost for packing services ($12 minimum on all orders) and cost for the shipping label service you requested. Once our team receives an email confirmation back from the buyer we are able to recharge the card on file with Auction Ninja to account for the additional cost of the packing/shipping services. An expedited Rush service for an additional $5 that reduces the quote window to 1-2 business days.

  • #4. Track your Order

    After the card is charged, your order moves into the shipping phase. Processing typically takes 2-3 business days due to Stripe’s verification and handling procedures. We generally hand orders off to our carrier the same day the shipping label is created. Once your order is on its way, we’ll send an email with the tracking details so you can follow its progress.
Shipping Request

SHIPPING

Terms and Conditions

Shipping Terms & Conditions

1. Shipping Eligibility

Shipping is available exclusively for items marked with the "Shipping Available" designation. If you require shipping for an item not so marked, you must contact our Shipping Department via email for approval prior to the auction closing. We reserve the right to refuse shipment or consider items abandoned without refund for non-designated items if prior arrangements were not made.

2. The Shipping Process & Timeline

To initiate shipping, winners must submit the "Shipping Request" form (found in your Auction Ninja Pickup Instructions or on our website) within 72 hours of the auction's conclusion.

  • Initial Quote (3–4 Business Days): Our team must physically group and safely pack your items to determine final dimensions and weight. You will receive your quote for packing and shipping within 3–4 business days of submitting your request.

  • Expedited Processing (1–2 Business Days): A "Rush" option is available via the Shipping Request form for priority handling, reducing the initial quote window to 1–2 business days.

  • Carriers: We utilize USPS and UPS to provide the most competitive rates, including Media Mail for qualifying items.

3. Professional Packing Services & Fees

All Pro Estate Sales provides in-house packing to ensure your items are handled with care.

  • Minimum Labor Fee: Our base packing fee starts at $12. This covers labor, materials (boxes, tape, cushioning), and transport to the delivery center.

  • Quote Transparency: Professional packing and shipping costs are separate from the auction purchase price. Factors such as weight, fragility, and dimensions impact the final total.

  • UPS Third-Party Option: If a buyer declines the All Pro packing quote, items can be dropped at a local UPS Store for a $15 delivery fee. The buyer will then be responsible for coordinating and paying UPS directly for their retail packing/shipping rates.

4. Payment & Shipping Label Fulfillment

Once you approve your shipping quote via email, the credit card on file with Auction Ninja will be charged.

  • Funding Period: We utilize Stripe for payment processing. Following your approval, there is a 2–3 business day waiting period for these funds to deposit into our business account so they are available to purchase your shipping label.

  • Timely Fulfillment & Drop-Off: While we strive for same-day drop-off as soon as funds clear, please allow up to 2 additional business days for carrier delivery during periods of high volume that may affect our processing capacity.

5. Liability & Abandonment

  • Liability: All Pro Estate Sales is not liable for items lost or damaged during transit. We utilize carriers that include standard insurance. Additional insurance is the buyer's responsibility and must be requested via the Shipping Request form.

  • Declined Payments: If a charge is declined, we will provide a notification and re-attempt the charge after 24 hours.

  • Abandonment: If payment fails a second time, or if no Shipping Request form is received within 72 hours of the pickup window closing, the items will be considered abandoned. Abandoned items are subject to a $25 fee to cover removal and donation costs.

6. Communication & Inquiries

To ensure your request is handled promptly, all shipping-related communication must be directed to our dedicated logistics team.

  • Primary Contact: apshippingdept@gmail.com

  • Important: Our executive team and Auction Lead (Russell) do not manage daily shipping logistics. Please do not use personal phone numbers, texts, or the Auction Ninja messaging system for shipping updates. Directing inquiries to the Shipping Department email ensures the fastest possible response.