
The All Pro Shipping Department will help you secure the most affordable packing and shipping label options for your specific order. Review the details below & click the “Shipping Request” button to begin the process.

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#1. Select "Client Arranged Shipping"
When placing a bid on an item in our auction, please select the “Client Arranged Shipping” option rather than the standard “Local Pickup” when the Auction Ninja system prompts prior to bid confirmation. This tells everyone you intend to have the item(s) shipped to you once the auction concludes.
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#2. Complete the Shipping Request Form
Once the auction is over and you have an invoice confirming that you’ve won something, all you need to do is follow the direct link in your Winning Confirm email sent by Auction Ninja detailing Pickup Instruction and Shipping Options. The direct link can also always be accessed below by clicking the “Shipping Request” button. This sends a direct alert to our shipping department to begin the process of delivering your quote for packing and shipping services.
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#3. Confirm the Quote
Within 2 business days of the form being submitted, one of our shipping team members will contact you directly using the email provided on the Shipping Request form. At this point we’ll communicate the cost for packing services ($12 minimum on all orders) and cost for the shipping label service you requested. Once our team receives an email confirmation back from the buyer we are able to recharge the card on file with Auction Ninja to account for the additional cost of the packing/shipping services.
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#4. Track your Order
After the confirmation and recharge of card on file is completed, your order enters the shipping query. The average processing time after the quote confirm is completed for orders is 4-8 days. There is an option to expedite the processing time for buyers who prefer to receive their orders a bit faster (1-3 days). This option can be selected on the “Shipping Request” form for an extra $5. Once the order is packed with care one of our team members will email the buyer with a copy of the shipping tracking information.

SHIPPING
Terms and Conditions
Shipping is available for ANY of our auctions as long as there is a SHIPPING AVAILABLE designation present on the LOT. If an item is not marked as "Shipping Available", we reserve the right to refuse shipment without refund especially if the buyer has not contacted our shipping department directly via email prior to the auction closing to confirm our ability to handle the request for non-designated items. Buyer must utilize the services of The All Pro Estate Sales Shipping Department to pack orders that qualify for shipping. If the buyer refuses to pay the amount requested by All Pro Estate Sales shipping department, there will be a $15 delivery fee to UPS where the order will be dropped off to them to facilitate a final effort to offer an approved quote for pakcing and shipping services. If the buyer refuses to pay UPS, the order will be considered abandoned and an abandonment fee of $25 will be due to the liquidator to cover the cost of donation.
When you have All Pro Estate Sales Shipping Department pack the item, we can select the most affordable option between UPS and USPS as a shipping option (and use our business discount) in addition to offering designations like MEDIA MAIL for books and other media offered by the Postal Service. It is the BUYER’S responsibility to reach out directly to our Shipping Department using the provided “Shipping Request” form which can be found within the Pickup Instructions email sent from Auction Ninja or accessed directly on our home website under the “Auction Shipping” tab. This request form must be sent within 72 hours after the conclusion of the auction to finalize your selections on packing and shipping method. Before bidding, please understand that packing services with All Pro Estate Sales is not “cheap” and can exponentially increase in total cost due to the weight, volume and fragility of the items included in your order. Please keep this in mind for orders totaling less than $20 especially. The least expensive option for our in-house packing services is $12 which covers the loading/safe transport of your order from the auction site & subsequent delivery center drop-off time/gas, labor cost and supplies required such as box/tape/packing materials, etc. The cost of the shipping label is not included in the base price of the packing service. When using All Pro Estate Sales to pack/ship your order, we will need to recharge your card on file with Auction Ninja once the quote for service is confirmed as acceptable by the shopper via email (not Auction Ninja message service which does not allow for the addition of attachments). Despite the large volume of buyers taking advantage of our low cost service, we are typically able to get orders packed and shipped within 4-8 business days of the confirmation of quote by the buyer via email. We do offer an expedited option which can be selected on the “Shipping Request” which decreases the processing time of an order down to 1-3 days instead. Buyer understands we are not liable for covering the cost of any broken or lost items as this is why we choose services like UPS or USPS who offer insurance as a standard feature for any shipment. If additional insurance is desired by the buyer for an order over the value of the standard amount offered by each carrier, it is the buyer’s responsibility to communicate this request for additional insurance protection prior to the shipment being prepared for drop-off via the “Shipping Request” form. The additional cost for added insurance is the full responsibility of the buyer. If we attempt to charge your card on file for the packing and shipping total and it does not go through we will attempt one more time (after waiting 24 hours) and if it fails again the order will be considered abandoned with no refund. We will send a complimentary reminder for the 1st payment failure to the buyer via the email string established during the initial request.
If we do not hear from a winning bidder who has selected “Client Arranged Shipping” within 72 hours of the auction pickup concluding via submission of the “Shipping Request” form described above, buyer understands we will consider the shipment abandoned. PLEASE do not call, text or email Russell or use the Auction Ninja message system to discuss an update on your shipping request as those are not options that route your request properly to the correct person. Buyer understands these terms and agrees to them all when placing a bid (these terms are also shown when any bidder is asked to confirm their choice of CLIENT ARRANGED SHIPPING in the Auction Ninja platform). An email notification will be sent to any buyer once we initiate the packing and shipping charge and we are happy to respond to any emails directed to apshippingdept@gmail.com to request the tracking number for the order. By placing a bid, buyer confirms their understanding that Russell does not have time to manage the shipping department in addition to the auction business so please direct all shipping inquiries, questions or concerns to apshippingdept@gmail.com in order to receive a prompt response. Buyers who fail to follow the terms and conditions of our shipping process may be blocked from future auctions to prevent unnecessary conflict or dissatisfaction.
Finally, please be advised we will always use the address you have on file with Auction Ninja as the preferred shipping destination. If a buyer needs us to use a different shipping address, we require the buyer to update their address on file with Auction Ninja prior to having our team pack and ship the order to prevent instances of accidentally sending the package to the wrong address.